The training is dedicated to employees of the purchasing and IT departments, responsible for procuring and managing relationships with suppliers from the ICT sector. The program is a logical transition from the analysis of the role that procurement department play in the company, through managing internal business partners, defining purchasing strategy, managing relationship with suppliers (SRM), and ending with negotiations and contracting in accordance with the strategy. In preparation for the workshop, participants, based on the tips from Eveneum, collect information about the suppliers with whom they cooperate. This allows them to go beyond typical purchasing thinking and look at suppliers from a broader perspective.

In particular, we pay attention to the following areas:

• Mega trends on the ICT purchasing market
• Five steps to creating an effective sourcing strategy
• How to effectively communicate the strategy within the organization
• Needs versus requirements (managing the expectations of internal clients and stakeholders)
• Internal RFI analysis -  external partner's selection criteria
• Purpose of the TCO approach in IT / IS
• Customer and supplier segmentation methods - interpenetration of these segmentation matrices and conclusions into the strategy
• Relations with the monopolistic supplier
• The role of Proof of Concept in decision making process
• Planning company strategy and long-term relationships with suppliers
• Gap analysis and task definition
• Exit plan, business continuity plan, risk management plan
• Types of contracts most commonly used as part of ICT purchases (time & material, fixed price, performance based contract)
• Traps at the stage of concluding contracts that reduce our negotiating power in the long term
• Supplier's point of view: the most common mistakes when purchasing ICT products and services

Case studies discussed during the training:

• mobile telecommunications
• implementation of ERP and CRM class IT systems
• IT infrastructure: computers, servers, printers, peripherals
• BPM (business process management) solutions
• Microsoft licenses