Profitability of sales

Negotiation in Automotive: Why Profitability Is Decided Long Before the Price Discussion

When you sell engineering complex systems, negotiation is not an exclusive sales competence. They are an organisational competence or a structural risk

Basic information

Industry
Automotive
Project objective
Margin protection
Area
Systemic negotiations
Duration
Multi-stage
Industry
Automotive
Project objective
Margin protection
Area
Systemic negotiations
Duration
Multi-stage

Estimated results of the project

Higher margin

better protection of the profitability of contracts

Consistent decisions

less costly upstream commitments

Greater control

on long-term negotiations

This is important

How did we approach this?

Part 1
Sales

The cohorts of very experienced sales professionals focused on:

  • negotiating with powerful OEMs,
  • managing aggressive behaviors,
  • defending value in multi-year, system-level agreements.
Part 2
Engineering

Director-level engineers participated in a one-day session focused on higlighting how important is their role in negotiations.

Part 3
Procurement

Commodity managers worked on:

  • advanced negotiation tactics,
  • analytical preparation,
  • strategy,

with one clear objective: maintaining the BOM cost at an acceptable level in an environment where customer pressure is constant and margin recovery opportunities are limited.

Part 4
Operations and Support Functions

A half-day negotiation awareness session brought together people from HR, production, engineering, logistics, and plant management.

Key competences developed in the project

Systems thinking

Understand negotiation as a process involving sales, engineering, purchasing and operations

Defending values

Effective margin protection in an environment of strong OEM pressure

Decision-making discipline

Conscious technical and cost commitments at an early stage of the project

Organisational coherence

A common position with the customer and fewer internal conflicts over margins

Negotiation of change

Professional management of change requests and trade-offs in system projects

Negotiation in Automotive: Why Profitability Is Decided Long Before the Price Discussion

When an automotive Tier-1 supplies engineered, complex systems to OEMs, negotiation is never a single event.

It is a chain of decisions — technical, organizational, operational, and commercial — that starts long before the first formal offer is submitted and continues long after the contract is signed.

This was the context of our work with a global Tier-1 supplier negotiating with some of the most respected and demanding automotive brands in the world, both traditional OEMs and fast-growing electric vehicle manufacturers.

General characteristics

Highly professional customers. Strong purchasing organizations. Very demanding behavior. And very limited room for error.

The Real Nature of Negotiation in Complex Systems

In organizations delivering complex systems, negotiation does not “belong” only to sales.

It starts early:

  • in technical discussions,
  • in feasibility commitments,
  • in manufacturing assumptions,
  • in production assumptions,
  • in people and competence decisions made by HR.

Each of these moments contains implicit negotiation decisions:

  • What is promised early becomes non-negotiable later.
  • What is conceded informally becomes a fixed cost driver.
  • What is not challenged upstream must be absorbed downstream.

By the time the final commercial negotiation takes place, a significant portion of the margin has already been lost. And this is where many Tier-1 organizations struggle.

The Core Challenge

Sales teams were negotiating with OEMs under strong pressure and clear power asymmetry.

Engineering teams made commitments without being fully aware of the commercial implications.

Procurement was expected to “recover margin” through supplier negotiations after key parameters were already locked.

Operations and HR were influencing cost and performance without being part of a shared negotiation logic.

Negotiation outcomes were not the result of poor tactics. They were the result of fragmented approach.

How We Approached It at Eveneum

Instead of treating negotiation as a sales capability, we approached it as an organizational capability. organisational competence.

We worked with multiple groups, each from their real position in the negotiation chain.

Sales

The cohorts of very experienced sales professionals focused on:

  • negotiating with powerful OEMs,
  • managing aggressive behaviors,
  • defending value in multi-year, system-level agreements.

One of the topics we discussed was how to regain control when negotiations with an OEM turn into an interrogation. interview.

Engineering

Director-level engineers participated in a one-day session focused on higlighting how important is their role in negotiations.

Engineering managers worked in two-day sessions on negotiations around:

  • changes,
  • feasibility,
  • trade-offs,
  • internal alignment.

The message was simple: Technical decisions are negotiation decisions. technical decisions are negotiating decisions.

Procurement

Commodity managers worked on:

  • advanced negotiation tactics,
  • analytical preparation,
  • strategy,

with one clear objective: maintaining the BOM cost at an acceptable level in an environment where customer pressure is constant and margin recovery opportunities are limited.

Procurement was positioned not as a cost-cutting function, but as a profit-stabilizing one.

Operations and Support Functions

A half-day negotiation awareness session brought together people from HR, production, engineering, logistics, and plant management.

Not to turn them into negotiators but to increase negotiation awareness. negotiation awareness.

International and Realistic by Design

Training was delivered face-to-face in several locations in Germany, one online and one in a hybrid format.

Participants came from Germany, Czechia, Poland, Spain, Turkey, Slovakia, Romania and Morocco. Reflecting the real complexity of the organization and the real negotiation environment it operates in.

What Changed

The most important shift was not tactical

  • Better alignment between sales, engineering, procurement, and operations
  • Higher awareness of the long-term impact of early commitments
  • Stronger analytical discipline in negotiations
  • Fewer internal “margin recovery” conflicts
  • Better ability to protect profitability

Negotiation stopped being perceived as a final battle over price. It became understood as a continuous process of value protection..

A Final Reflection

In Automotive Tier-1, profitability is rarely lost in the last negotiation meeting.

It is lost, or protected, much earlier:

  • in technical assumptions,
  • in organizational decisions,
  • in internal alignment,
  • and in the ability to negotiate consistently across functions.

This is where negotiation expertise really matters. Not at the table, but across the entire system.

Contact

Let's talk about specifics
Training calendar
partner firmy eveneum - szkolenia dla firm ze sprzedazy
Szymon Tochowicz
Managing Partner
rafal.dados@eveneum.com
partner firmy eveneum - szkolenia dla firm ze sprzedazy
Rafał Dados
Managing Partner
rafal.dados@eveneum.com
Eveneum Sp. z o.o. Sp. k.
Office address
9 Słoneczny Stok Street,
32-091 Młodziejowice
KRS: 0000469045
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REGON: 122894402
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