better protection of the profitability of contracts
less costly upstream commitments
on long-term negotiations
The cohorts of very experienced sales professionals focused on:
Director-level engineers participated in a one-day session focused on higlighting how important is their role in negotiations.
Commodity managers worked on:
with one clear objective: maintaining the BOM cost at an acceptable level in an environment where customer pressure is constant and margin recovery opportunities are limited.
A half-day negotiation awareness session brought together people from HR, production, engineering, logistics, and plant management.
When an automotive Tier-1 supplies engineered, complex systems to OEMs, negotiation is never a single event.
It is a chain of decisions — technical, organizational, operational, and commercial — that starts long before the first formal offer is submitted and continues long after the contract is signed.
This was the context of our work with a global Tier-1 supplier negotiating with some of the most respected and demanding automotive brands in the world, both traditional OEMs and fast-growing electric vehicle manufacturers.
General characteristics
Highly professional customers. Strong purchasing organizations. Very demanding behavior. And very limited room for error.
In organizations delivering complex systems, negotiation does not “belong” only to sales.
It starts early:
Each of these moments contains implicit negotiation decisions:
By the time the final commercial negotiation takes place, a significant portion of the margin has already been lost. And this is where many Tier-1 organizations struggle.
Sales teams were negotiating with OEMs under strong pressure and clear power asymmetry.
Engineering teams made commitments without being fully aware of the commercial implications.
Procurement was expected to “recover margin” through supplier negotiations after key parameters were already locked.
Operations and HR were influencing cost and performance without being part of a shared negotiation logic.
Negotiation outcomes were not the result of poor tactics. They were the result of fragmented approach.
Instead of treating negotiation as a sales capability, we approached it as an organizational capability. organisational competence.
We worked with multiple groups, each from their real position in the negotiation chain.
Sales
The cohorts of very experienced sales professionals focused on:
One of the topics we discussed was how to regain control when negotiations with an OEM turn into an interrogation. interview.
Engineering
Director-level engineers participated in a one-day session focused on higlighting how important is their role in negotiations.
Engineering managers worked in two-day sessions on negotiations around:
The message was simple: Technical decisions are negotiation decisions. technical decisions are negotiating decisions.
Procurement
Commodity managers worked on:
with one clear objective: maintaining the BOM cost at an acceptable level in an environment where customer pressure is constant and margin recovery opportunities are limited.
Procurement was positioned not as a cost-cutting function, but as a profit-stabilizing one.
Operations and Support Functions
A half-day negotiation awareness session brought together people from HR, production, engineering, logistics, and plant management.
Not to turn them into negotiators but to increase negotiation awareness. negotiation awareness.
Training was delivered face-to-face in several locations in Germany, one online and one in a hybrid format.
Participants came from Germany, Czechia, Poland, Spain, Turkey, Slovakia, Romania and Morocco. Reflecting the real complexity of the organization and the real negotiation environment it operates in.
The most important shift was not tactical
Negotiation stopped being perceived as a final battle over price. It became understood as a continuous process of value protection..
In Automotive Tier-1, profitability is rarely lost in the last negotiation meeting.
It is lost, or protected, much earlier:
This is where negotiation expertise really matters. Not at the table, but across the entire system.