Szymon Tochowicz
Subject Matter Expert
Szymon Tochowicz

Negotiations for engineers

The training shows how to recognise and exploit negotiation opportunities in technical discussions with OEM and B2B customers. Participants learn how to communicate assertively, respond to pressure and apply negotiation techniques to real technical and business situations, based on practical exercises and case studies.
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Upcoming date
16.04.2026 - 17.05.2026
Recognition of negotiating opportunities in technical discussions
Assertive communication without losing the customer relationship
Practical negotiation techniques based on real-life case studies

Training objectives

Recognition of negotiating opportunities in technical discussions with the customer
Building a strategy for responding to customer pressure
Managing project scope changes and deadlines
Cooperation between technical and sales departments
Recognition of negotiating opportunities in technical discussions with the customer
Building a strategy for responding to customer pressure
Managing project scope changes and deadlines
Cooperation between technical and sales departments

Key benefits of training

Increased confidence in negotiating with demanding customers (e.g. OEMs)

Improved margin protection and reduced risk of excessive project liabilities

Ability to turn customer pressure into long-term value for the company

Description of training

Negotiation training for engineers shows that engineering decisions are often commercial in nature. In industries such as automotive, aerospace, rail and heavy industry, engineers in projects and customer service have a real impact on contract terms and delivery schedules. Every customer request for a shorter deadline, design change or deviation from standard validation procedures is effectively a negotiating moment.

During the training, participants learn to recognise such moments of negotiation and respond strategically instead of giving in to pressure. They learn how to build internal team consensus before dealing with a client, communicate assertively, protect the company's interests and at the same time maintain positive business relationships.

The training is fully practical: it uses real industry scenarios, including managing project scope changes, time pressures or intellectual property issues. Participants take part in workshops, team exercises, negotiation simulations and case studies, allowing them to test new skills in a safe environment.

The result of the training is greater confidence in negotiating with demanding clients, better margin protection and reduced risk of excessive project commitments, as well as more effective value creation for the company and the client.

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Key Programme Topics

Part 1
Recognition of negotiating opportunities in technical discussions

Identify negotiation opportunities in technical discussions with OEM and B2B customers and understand the business value of technical information in the negotiation process.

Part 2
Communication and assertiveness in technical and business relations

Professional assertive communication, saying „no” with rapport and responding to customer pressure in real time based on exercises and simulations.

Part 3
Negotiation techniques and interdepartmental cooperation

Practical negotiation techniques tailored to engineering situations, the use of customer demands as negotiating leverage and the collaboration of engineering, sales and purchasing departments in a joint strategy.

Part 4
Conflicts, tensions and good business practice

Resolving conflicts and tensions in technical-business relationships and analysing case studies from the automotive, aerospace, rail and industrial sectors based on best business practices.

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MSUES 2.0 certification.

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FAQ

When will I receive the invoice?

When purchasing through our online shop, please provide your TAX ID (VAT) number and company name. We will issue the invoice on the day the payment is entered into our system.

Are discounts available for multiple registrations from one company?

Our pricing policy provides discounts for group registrations of a minimum of 4 people. Please contact us directly if you would like to register 4 or more participants for a training course.

When will the location of the open training finally be confirmed?

The final choice of location depends on the geographical mix of registered participants. Most often, the final location is announced 30 days before the open training date.

Szymon Tochowicz
Szymon Tochowicz
Subject Matter Expert

20 years' experience in strategic procurement, with 11 years leading consultancy and training projects, 80% of which are developed for specific client requirements. During his career, he has managed teams of direct and indirect buyers at national, European and global level. At Eveneum, he specialises in negotiating training projects and building long-term strategies for clients' cooperation with suppliers. In the area of consulting, he supports customers in optimising processes and preparing the procurement organisation for increasing responsibilities and duties. Ex-lecturer at the European Institute of Purchasing Management in France.

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Net cost from:  1.050,00
Training details
Duration: 16 hours (2days x 8h)
Start time: 9:00
Location: Krakow / Warsaw*
*The final location will be selected according to the participants needs.
Type of training

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Select the date of the training, the final location of the training will be selected 7 days before the start and communicated by email.
 1.050,00
Limit: 20 • Pozostało: 20
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This training is part of the programme
Negotiations for engineers is part of the "KAM path"."
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Training details

Net cost from:  1.050,00
Duration: 16 hours (2days x 8h)
Start time: 9:00
Location: Krakow / Warsaw*
Customisation: Available - ask us
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