Training calendar

Regulations

Terms and conditions of the online shop

§ 1

Preliminary provisions

  1. The Eveneum online shop, available at the internet address www.eveneum.com, is run by Eveneum sp. z o.o. with its registered office in Młodziejowice, ul. Słoneczny Stok 9, 32-091 Michałowice, entered into the National Court Register by the District Court for Kraków Śródmieście, 12th Commercial Division, under KRS number 0000469045, NIP 5130235359, REGON 122894402. 
  2. These Terms and Conditions are addressed both to Consumers and Entrepreneurs using the Shop and set out the rules for the use of the Online Shop and the principles and procedure for concluding distance sales agreements with the Customer through the Shop.

§ 2

Definitions

  1. Consumer - a natural person concluding a contract with the Seller as part of the Shop, the subject of which is not directly related to his/her economic or professional activity.
  2. Seller - Eveneum sp. z o.o. sp.k. with its registered office in Młodziejowice, ul. Słoneczny Stok 9, postal code 32-091 Michałowice, entered into the National Court Register by the District Court for Kraków Śródmieście, 12th Commercial Division, under KRS number 0000469045, NIP 5130235359, REGON 122894402.
  3. Customer - any entity making purchases through the Shop.
  4. Entrepreneur - a natural person, a legal person and an organisational unit that is not a legal person but to which a separate act confers legal capacity, exercising a business on its own behalf, who uses the Shop.
  5. Shop - the online shop operated by the Seller at the Internet address www.eveneum.com.
  6. Distance contract - a contract concluded with a Customer through an organised distance contracting system (within the Shop), without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication up to and including the conclusion of the contract.
  7. Regulations - these Shop Rules.
  8. Order - the Customer's declaration of will submitted via the Order Form and aimed directly at concluding a Sales Agreement for a Product or Products with the Seller.
  9. Account - a customer account in the Shop, in which the data provided by the customer and information about orders placed by him/her in the Shop are stored.
  10. Registration form - a form available in the Store to create an Account.
  11. Order form - an interactive form available in the Shop which allows the Order to be placed, in particular by adding Products to the Basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.
  12. Basket - an element of the Shop's software in which the Products selected by the Customer for purchase are visible, and in which it is possible to determine and modify the Order data, in particular the quantity of the Products.
  13. Product - a movable item/service available in the Shop which is the subject of a Sales Contract between the Customer and the Seller.
  14. Sales Contract - Sales Contract of a Product concluded or entered into between the Customer and the Seller via the Internet Shop. The Sales Contract is also understood - according to the Product features - as a service contract and a contract for work.

§ 3

Contact with the Shop

  1. Seller's address: Ul. Słoneczny Stok 9, Młodziejowice, 32-091 Michałowice
  2. Seller's e-mail address: info@eveneum.com
  3. Seller's telephone number: +48 504 039 823
  4. The Customer may communicate with the Seller using the addresses and telephone numbers given in this paragraph.
  5. The Customer can communicate with the Seller by telephone between 9:00 a.m. and 5:00 p.m. on weekdays.

§ 4

Technical requirements

  1. In order to use the Shop, including browsing the Shop's product range and placing orders for Products, the following are necessary:
    • a terminal device with access to the Internet and a web browser,
    • an active electronic mail (e-mail) account,
    • cookies enabled,

§ 5

General information

  1. To the fullest extent permissible by law, the Seller shall not be liable for any disruptions, including interruptions in the operation of the Shop caused by force majeure, unauthorised acts of third parties or incompatibility of the Shop with the Customer's technical infrastructure.
  2. Browsing through the Shop's assortment does not require creating an Account. Placing orders by the Customer for Products from the Shop's assortment is possible either after creating an Account in accordance with the provisions of § 6 of the Terms and Conditions or by providing the necessary personal and address data which enables the fulfilment of the Order without creating an Account.
  3. The prices given in the Shop are given in Polish zloty and are net prices (they do not include VAT).
  4. Prices quoted in the Shop may be in euros and are net prices (excluding VAT).
  5. The final (final) amount to be paid by the Customer consists of the price for the Product and, if any, the cost of delivery (including charges for transport, delivery and postal services), of which the Customer is informed on the pages of the Shop when placing an Order, including at the moment of expressing his or her will to be bound by a Sales Contract.
  6. In the case of a Contract covering subscriptions or services for an indefinite period, the final (definitive) price shall be the total price including all payments for the billing period.
  7. Where the nature of the subject matter of the Contract does not, reasonably, allow for the calculation of the final (definitive) price in advance, information on how the price will be calculated, as well as on transport, delivery, postal and other charges, shall be provided in the Shop in the Product description.

§ 7

Rules for placing an Order

  1. In order to place an Order it is necessary to:
    • log into the Shop (optional);
    • select the Product that is the subject of the Order and then click on the „Add to basket” button (or equivalent);
    • log in or use the option to place an Order without registration;
    • if the option of submitting the Order without registration has been selected - fill in the Order Form by entering the data of the Order recipient and the address to which the Product is to be delivered, select the type of shipment (method of Product delivery), enter the data for the invoice, if different from the data of the Order recipient,
    • click the “Order and pay” button (or equivalent),
    • select one of the available payment methods and, depending on the payment method, pay for the order within the specified period, subject to § 8 point 3.

§ 8

Delivery and payment methods offered

  1. The Customer may use the following methods of delivery or collection of the ordered Product:
    • By participating remotely in an online training course via a technical solution specified by the seller
    • Personal collection available at the location indicated in the Product description
  2. The customer can use the following payment methods:
    • Payment by bank transfer to the seller's account
    • Electronic payments
    • Payment by credit card:

* Visa
* Visa Electron
* Mastercard
* MasterCard Electronic
* Maestro.

(3) Detailed information on delivery methods and acceptable payment methods can be found on the Shop's pages.

4 The payment card operator is PayPro SA Agent Rozliczeniowy, ul. Kanclerska 15, 60-327 Poznań, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court Poznań - Nowe Miasto and Wilda in Poznań, VIII Economic Division of the National Court Register under KRS number 0000347935, NIP 7792369887, Regon 301345068.

(5) The online payment service provider for card payments, depending on the customer's choice, is Blue Media S.A. or Stripe Payments Europe Ltd.

§ 9

Performance of the sales contract

  1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer places an Order using the Order Form in the Online Shop in accordance with § 7 of the Terms and Conditions.
  2. After the Order is placed, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for processing is made by the Seller sending the Customer an appropriate e-mail message to the e-mail address provided by the Customer during the Order placement process, which contains at least the Seller's statements about receipt of the Order and its acceptance for processing as well as confirmation of concluding the Sales Agreement. Upon receipt by the Customer of the aforementioned e-mail message, the Sales Agreement between the Customer and the Seller is concluded.
  3. If the customer chooses:
    • payment by bank transfer, electronic payment or payment card, the Customer is obliged to make the payment within 7 calendar days from the conclusion of the Sales Agreement - otherwise the order will be cancelled.
    • If the Customer has chosen a delivery method other than personal collection, the Product will be dispatched by the Seller within the period indicated in its description.
    • The start of the period for delivery of the Product to the Customer is calculated as follows:
    • if the Customer chooses to pay by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account.
    • in case the Customer chooses cash on delivery payment method - from the day of concluding the Sales Agreement,

(4) If the Customer chooses to collect the Product in person, the Product will be ready for collection by the Customer on the date indicated in the Product description. The Customer will additionally be informed by the Seller of the readiness of the Product for collection by sending an appropriate e-mail message to the Customer's e-mail address provided during the placement of the Order.

5 Delivery of the Product takes place worldwide.

(6) Delivery of the Product to the Customer is chargeable, unless the Sales Agreement provides otherwise. The Product delivery costs (including transport, delivery and postal fees) are indicated to the Customer on the web pages of the Online Shop and during the placement of the Order, including at the moment of expressing the Customer's will to be bound by the Sales Agreement.

§ 10

Right of withdrawal

  1. The consumer may, at the latest within 60 days before the date of delivery of the Product, withdraw from the Sales Contract without giving any reason.
  2. The running of the period referred to in paragraph 1 shall be determined by the date on which the purchased service is provided to the Consumer or the person designated by the Consumer at the time the Order is placed.
  3. The Consumer may withdraw from the Contract by making a statement of withdrawal from the Contract to the Seller. In order to meet the withdrawal deadline it is sufficient for the Consumer to send his statement before the deadline expires.
  4. The seller shall refund the payment using the same means of payment used by the consumer, unless the consumer has expressly agreed to a different method of refund that does not incur any costs for the consumer.

§ 11

Out-of-court complaint and redress procedures

  1. Detailed information on the consumer's possibilities of using out-of-court complaint and redress procedures and the rules of access to these procedures are available at the offices and websites of district (city) consumer ombudsmen, social organisations whose statutory tasks include consumer protection, Voivodship Inspectorates of Trade Inspection and at the following internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and http://www.uokik.gov.pl/wazne_adresy.php.
  2. The consumer has the following examples of out-of-court complaint and redress procedures:
    • The Consumer shall be entitled to apply to the permanent amicable consumer court referred to in Article 37 of the Act of 15 December 2000 on Trade Inspection (Journal of Laws of 2014, item 148, as amended) to resolve a dispute arising from the Agreement concluded with the Seller.
    • The Consumer shall be entitled to apply to the provincial inspector of the Trade Inspection, pursuant to Article 36 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), to initiate mediation proceedings for the amicable settlement of a dispute between the Consumer and the Seller.
    • A consumer may obtain free assistance in resolving a dispute between him and the seller, also using the free assistance of a county (municipal) consumer ombudsman or a social organisation whose statutory tasks include consumer protection (e.g. Federation of Consumers, Association of Polish Consumers).

§ 13

Personal data in the Online Shop

  1. The administrator of the Customers' personal data collected via the Online Shop is the Seller.
  2. Customers' personal data collected by the administrator via the Online Shop are collected for the purpose of fulfilling the Sales Agreement and, if the Customer agrees, also for marketing purposes.
  3. Recipients of the personal data of the Customers of the Online Shop may be:
    • In the case of a Customer who uses postal or courier delivery methods in the Online Shop, the Administrator shall make the collected personal data of the Customer available to the selected carrier or intermediary performing the delivery on behalf of the Administrator.
    • In the case of a Customer who uses the electronic or credit card payment method in the Online Shop, the Administrator shall make the collected personal data of the Customer available to the selected entity handling the aforementioned payments in the Online Shop.

4 The customer has the right to access and correct their data.

5. provision of personal data is voluntary, although failure to provide the personal data specified in the Terms and Conditions necessary to conclude the Sales Agreement results in the impossibility to conclude the Sales Agreement.

6. The Privacy Policy can be found at: https://eveneum.com/polityka-prywatnosci/

7 The RODO clause can be found at: https://eveneum.com/informacje-dotyczace-rodo/

§ 14

Final provisions

(1) Contracts concluded through the Online Shop are concluded in the Polish language.

The Seller reserves the right to make changes to these Terms and Conditions for important reasons, i.e.: change of legal regulations, change of payment and delivery methods - to the extent that these changes affect the implementation of the provisions of these Terms and Conditions. The Seller shall inform the Customer about each change at least 7 days in advance.

(3) Matters not covered by these Terms and Conditions shall be governed by generally applicable provisions of Polish law, in particular: Civil Code; the Act on the provision of services by electronic means; the Act on consumer rights, the Act on the protection of personal data.

(4) The customer has the right to make use of out-of-court complaint and redress procedures. To this end, he may submit a complaint via the EU ODR online platform available at: http://ec.europa.eu/consumers/odr/.

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