Strategic IT/IS category management

Training objectives

Discussing current trends in the world of ICT systems

Guidance to build a purchasing strategy for the ICT category and its implementation plan

Presenting the concept of risk mitigation in buying technology

Practice on how to communicate strategy to the stakeholders effectively

Benefits from trainings

The training will allow for a thorough analysis of the current approach to ICT purchases in the organization

Based on the acquired knowledge and practical exercises, participants will create ready - to - use strategies for selected IT/IS categories and present them to the group

As part of the training, participants will consolidate their knowledge of the issues necessary for effective category management and supplier relations

Training description

This training is dedicated to employees in the procurement and IT departments who are responsible for acquiring and maintaining relationships with suppliers in the ICT sector. The program provides a logical progression from analyzing the role that purchasing plays in the company, managing internal business partners, defining purchasing strategies, managing supplier relationships (SRM), and concluding with negotiations and contracting in accordance with the strategy.

As part of the workshop preparation, participants gather information about the suppliers with whom they collaborate, based on Eveneum's guidelines and forms. This allows them to think beyond the typical procurement mindset and view suppliers from a broader perspective. The methodology used during the workshop is based on the best procurement practices employed by Fortune 500 companies. Each participant will implement them for their own portfolio!

Scope of training

Changes and mega trends in the IT procurement market
Identification of strategic IT/IS areas for our organization
Five steps of creating an effective sourcing strategy
Tools and methods for choosing the best strategies
Effective IT procurement planning - impact on the company's long-term strategies
How to effectively communicate the strategy in the organization to ensure its fast adoption and implementation
Identification and management of the right stakeholders in the organization
Needs vs. requirements (managing internal customer and stakeholder expectations)
Internal RFI analysis - selection criteria for external partners
Selection of KPI and SLA indicators for procurement strategies
Proper definition of the essence and the purpose of TCO in IT/IS
Competitive analysis in the IT/IS market segment
Practical application of SWOT analysis of our organization to build relationships with suppliers
Methods of customer and supplier segmentation - matrix intersection and conclusions for strategy
Relationships with monopolistic suppliers
The role of Proof of Concept in making procurement decisions
Vision and future state of the category
Company strategy planning and long-term supplier relationships
Analysis of gaps and task definition
Exit plan, continuity plan, and risk management plan
Management of task implementation (IT department vs. procurement department)
Types of contracts commonly used in telecommunication and IT procurement (time & material, fixed price, performance-based contract)
Pitfalls during contract negotiation that reduce our long-term negotiating power
How to plan and coordinate meetings with suppliers in collaboration with the business
Reporting savings, KPI and SLA
Supplier perspective: common mistakes in purchasing IT and telecommunication products and services

Case study discussed during the training:

Mobile telecommunications
Implementation of ERP and CRM class IT systems
Telecommunication infrastructure: computers, servers, printers, peripheral devices
BPM solutions (business process management)
Microsoft licenses

Trainer

Depending on the training topic, we guarantee a trainer with current business experience in both direct and indirect purchasing.
We invite you to contact us to receive detailed information about our Expert - Trainers.