Logistics in times of contagion

Digital Procurement Centre [DPC]

At Eveneum, we create the Digital Procurement Center [DPC], which is a team of consultants, architects of solutions that reduce service costs and increase process efficiency in companies. In particular, we focus on the areas of logistics and purchasing, optimising processes, among others: 

• Source-to-Order (from building supplier strategies, tenders, contracts)
• Procure-to-Pay (includes order-to-cash and accounts payable)
• Lead time management
• Short peak management
• Others to be defined together with the customer

 For our clients:

• we select and implement solutions based on modern, low-cost IT to streamline processes
• we optimise the existing cooperation ecosystem or improve procedures, which does not require any investment from the client
• conduct tenders for IT/IS solutions on behalf of clients

Digital Procurement Centre experts Eveneum & Crestt invite you to read an article describing Business Process Mining (BPM) technology and its potential to improve key indicators in the logistics process, using one leading logistics operator as an example and contribution. At the same time, we invite you to a webinar on this technology. Details under the link Logistics in times of contagion - webinar

Logistics in times of contagion

„May you live in interesting times” says an old Chinese proverb, or in fact a curse. In our interesting times, is it possible to carry out business processes according to the idea of „frictionless process”? Is the slogan „super-smooth” organisation still relevant?We have tested this for you using the example of logistics processes. After all, so much depends on their efficiency: The efficient fulfilment of customer orders, or the effective execution of the supply chain so that the organisation can run smoothly.

We put it to the test! See for yourself what it looks like Frictionless Logistics! Not long ago we wrote: „Imagine a company that, with the technology it has, is able to control itself how it carries out its processes and even automatically correct its actions. It doesn't need expensive audits or super-complex algorithms to do this. It simply knows how to identify its problems, make the right diagnosis and respond quickly.”

Today, we no longer have to imagine this. Learn about the technology of „Business Process Mining” and a case study of one of the leading logistics operators that has implemented this technology and uses it successfully in handling warehouse processes for e-commerce.

How to improve on-time delivery during the busiest time of the year?

A case study of a logistics operator that improved its metrics over the festive and pandemic period will be discussed during a webinar on 16 February. Indeed, it succeeded in meeting customer expectations of shorter delivery times during the seasonal increase in orders. However, the importance of the phenomenon must be stressed. Logistics for the e-commerce channel requires flawless order processing, timeliness and a high degree of flexibility from the logistics operator. The use of „Business Process Mining” gives full operational awareness of the warehouse processes and indicates deviations from the planned process. This enables the logistics operator to eliminate non-value-adding activities, which in turn leads to the release of the potential of both the resources used in the processes and the increased flexibility and scalability of these processes.

Figure 1: Three reasons for process inefficiencies

Figure 2: Principles of Business Process Mining technology

Why does Business Process Mining work even in difficult environments?

It has been studied that inefficiencies in business processes occur, for three main reasons : measurability of the process , knowledge of the causes, quick action.(Figure 1) So far, all static process models have failed, as noted by Gartner in its 2021 report, writing “Static business models designed for efficiency have proven too weak and have crashed under the weight of pandemics”. The Business Process Mining approach is immune to such phenomena because it is not just a method of dealing with complexity and inefficiency, but provides knowledge about how an organisation works and helps to operationalise that knowledge, in the idea of Measure - Learn - Act (Figure 2) The real value of Business Process Mining, lies in the ability touninterrupted linking the most retail activities at operational level to business results and working towards process improvement. 

Take a look at the webinar on 16 February, we will present what Business Process Minnig has to offer in the context of logistics processes. Link to register for the webinar Logistics in times of contagion - webinar Our guest speaker will be a representative of a leading logistics operator, who will talk about the benefits of implementing this technology during the most difficult Christmas and New Year period for logistics. Invited by the experts of the Digital Procurement Centre : Eveneum & Crestt