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Strategic IT/IS category management. Online.

Training objectives

Discussing current trends in the world of ICT systems
Guidance to build a purchasing strategy for the ICT category and its implementation plan
Presenting the concept of risk mitigation in buying technology
Practice on how to communicate strategy to the stakeholders effectively

Benefits from trainings

Comprehensive analysis of a current approach to ICT purchases within the organization

Based on the practical exercises, participants will create ready - to - use strategy for selected ICT category 

As part of the training, participants will consolidate their knowledge necessary for effective category and supplier relationship management 

Training description

The training is dedicated to employees of the purchasing and IT departments, responsible for procuring and managing relationships with suppliers from the ICT sector. The program is a logical transition from the analysis of the role that procurement department play in the company, through managing internal business partners, defining purchasing strategy, managing relationship with suppliers (SRM), and ending with negotiations and contracting in accordance with the strategy. In preparation for the workshop, participants, based on the tips from Eveneum, collect information about the suppliers with whom they cooperate. This allows them to go beyond typical purchasing thinking and look at suppliers from a broader perspective.

In particular, we pay attention to the following areas:

  • Mega trends on the ICT purchasing market
  • Five steps to creating an effective sourcing strategy
  • How to effectively communicate the strategy within the organization
  • Needs versus requirements (managing the expectations of internal clients and stakeholders)
  • Internal RFI analysis -  external partner's selection criteria
  • Purpose of the TCO approach in IT / IS
  • Customer and supplier segmentation methods - interpenetration of these segmentation matrices and conclusions into the strategy
  • Relations with the monopolistic supplier
  • The role of Proof of Concept in decision making process
  • Planning company strategy and long-term relationships with suppliers
  • Gap analysis and task definition
  • Exit plan, business continuity plan, risk management plan
  • Types of contracts most commonly used as part of ICT purchases (time & material, fixed price, performance based contract)
  • Traps at the stage of concluding contracts that reduce our negotiating power in the long term
  • Supplier's point of view: the most common mistakes when purchasing ICT products and services


Case studies discussed during the training:

  • mobile telecommunications
  • implementation of ERP and CRM class IT systems
  • IT infrastructure: computers, servers, printers, peripherals
  • BPM (business process management) solutions
  • Microsoft licenses


  • Monika Bis

    Monika Bis

    Passionate about working with people, reinforcing their competencies, and sharing knowledge and expertise. With an extensive practical experience, spanning 20 years, of working for international corporations, she runs workshops as well as consulting projects on topics related to strategic purchasing and supply chain management in organizations, negotiations, team management, leadership, team crisis management, and contract risk management. A lecturer at post-graduate courses at the Kozminski University in Warsaw. Regular speaker at national supply chain related conferences. Co-initiator of a dialogue between representatives of the suppliers (marketing communication) and corporate purchasing. She provides mentoring sessions for students running logistics programs as well as procurement professionals.  Currently Member of the Board of the Polish Supply Management Leaders Association (PSML), that represents supply chain professionals: procurement and logistics.

Strategic IT/IS category management. Online.

Duration: 6 hours

Accessing through: Microsoft Teams

Start time: 9:00 am CET


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